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FCA Extends Warranty on JK/JKU Clocksprings

FCA Extends Warranty on JK/JKU Clocksprings

Does your airbag light come on and chime at you? Has your horn or steering wheel buttons stopped working?  If you haven’t experienced your clockspring going out, you probably have heard about someone else’s as it is a common failure on JKs/JKUs. Clockspring failures are not an all or none situation. Some of the below symptoms can have other causes if they are occurring by themselves. However, if there are multiple things going on like you have little electrical gremlins. (BTW…Don’t give the JK a bath or feed it after midnight…) Look to the clockspring as the culprit.

  • horn stops working
  • cruise control stops working
  • radio control buttons stop working
  • airbag light on and chimes many, many, many times
  • windshield wipers and/or washer fluid sprays suddenly while driving
  • horn suddenly goes off while driving

It is important to note that if your airbag light is coming on, even if it is randomly happening, it is important to have it looked it as soon as you possibly can. There have been instances of the airbag not deploying during an accident, as well as, airbags deploying while driving without any impact or accident occurring. I don’t know about you but that would be one serious pucker moment if the airbag deploys spontaneously! 😯

Given the number of complaints from JK/JKU owners about the airbag issue, the National Highway Traffic Safety Administration (NHTSA) performed multiple investigations. In the end, FCA issued a recall in May 2016 for certain 2011-2016 right hand drive models but it is only for the airbag failures. FCA has decided to take the situation a step further and extended the warranty coverage on the clockspring from the normal 3 years/36,000 miles to 15 years/unlimited miles.

We received the letter below advising of the coverage change.

 


 

 

 


 

They included with the letter a claim form for those that have already experienced issues with their clockspring outside of the original warranty period and had to pay for the repair.  One thing to note is that they say “you may be eligible to receive a reimbursement” in the letter. You will need to complete the online form (www.fcarecallreimbursement.com) or mail in the completed claim form shown below and include the original receipts, invoices and/or repair order. I am guessing they know they will be inundated with these and state that your claim will be acted upon within 60 days of receipt.

 


 

 


 

What I find interesting is that they are only extending the coverage on this item IF the air bag light is on or if the air bag circuit is compromised. I guess it’s back to the old school way of tuning your radio and maintaining a constant speed of travel. Oh and don’t mind the wipers and washer fluid spontaneously blocking your view while driving. 🙄

 

What do you think? Let us know by commenting below.

 

 

Some Cherokees recalled for rare issue

Some Cherokees recalled for rare issue

Voluntary recall of many KL Jeep Cherokees announced.

An Article from David Zats on Allpar.com that was just released today (12/18/15) stated the following:


Jeep is voluntarily recalling around 53,000 Cherokees with power lift-gates to install better moisture shielding for their electronics. The recall affects only Cherokees made after February 18, 2015, for the 2015 and 2016 model years.

There was a similar recall in June, for Cherokees made before February 18.

The company is not aware of any related accidents. This latest campaign affects certain model-year 2015 and 2016 Jeep Cherokee SUVs, but is limited to vehicles equipped with power lift-gates. Customers will be contacted; modules that appear to have been exposed to water will be replaced, and all work will be done free. In the meantime, Jeep asked affected Cherokee owners with power lift-gates to keep their cargo areas dry, and if needed, to contact the company at 1-800-853-1403. The recall does not affect Cherokees with manually operated lift-gates.